Return and Refund Policy
At Hashnox, we strive to cut through any confusion that may arise when purchasing our crypto mining machines, especially when it comes to returns and refunds. Please read the details below before purchasing.
Returns
- Return requests must be made within seven days of purchase.
- The hardware should be in original condition and in its original packaging without any modifications or damage.
- If you wish to initiate a return, please send us an email at info@hashnox.com with your order number.
Refunds
- The refunds only cover the returned items, which will be checked first, and refunds will be done via bank transfer.
- To complete the refund, customers must provide accurate bank details.
- The refund may take a couple of business days based on verification processes.
Additional Information
- Returns that do not comply with the above conditions may not qualify for a refund.
- We have the right to amend this policy whenever it is needed.